CMOs Paralyzed by Paradigm Shift (and CIOs Aren’t Helping)

drowning_cmo-100526067-primary.idgeTech leaders that embrace the business needs of their employer will move into the executive team’s inner circle or have their choice of the best jobs. The days of merely “keeping the lights on” are coming to a close. Businesses expect that….and…..want new technology to drive profitability and competitive advantage.

This article underscores my point.

CMOs Paralyzed by Paradigm Shift (and CIOs Aren’t Helping)

Tech Leaders: Best Practices for Aligning w/ Business Units

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Tech leaders that want to advance their careers are realizing the importance of partnering with business units. Business leadership is clearly communicating that they want tech leaders to work more effectively with business units.

Below are best practices tech leaders can use to build these critical relationships.

  1. Work as a team to develop goals for your business unit customers. As an example, knowing what business units need when they begin thinking about it allows time to plan for their needs.
  2. Nothing is more powerful than really knowing your customer – how they think, how they feel, how they make decisions, how they communicate, etc… This can be achieved by spending time and asking good questions.
  3. Stories are a great way to communicate. People love stories and relate to them. Think of stories from you experience that communicate the point you want to make.
  4. Have an objective when you meet with a business unit. Think about the questions you want to ask ahead of time. Always be diplomatic in communication and consider sending your goal and questions ahead of the meeting.
  5. Actively listen to what they say. Strive to talk less and listen more.
  6. Remember, they probably don’t see the world, think, or solve problems the way you do.
  7. Ask follow-up questions to clarify.
  8. Tell them what you understood them to say to ensure communication was effective. This is really important when communicating people that think differently than you, which is usually the case if you are technical and they are from a business unit. Follow up with a brief email restating the request (if there was a work request).
  9. Have business conversations – not technical conversations. There is NEVER a need to speak at a more technical level than business unit leaders can understand.

Always remember, asking the right question at the right time is extremely powerful. Further, you won’t do these things perfectly. The important part is that you try.

Pete Hendrix is CEO of Integritec, a Telecom technology broker and thought leader on achieving competitive advantage through technology which comes from effective collaboration and communication between IT leadership, the C-Suite and other business unit leaders. He can be reached at peteh@integritec-tn.com.

IT Leadership Development: How to say “No” (Part 3)

Pete Hendrix No(Part 3)

Many IT leaders don’t include feelings of others when thinking, making decisions and communicating with others.  This isn’t bad or negative, it has led us to much of the great technology we have.

This three part paper provides awareness, tools and suggestions to manage this trait in dealing with others, which will boost careers via better relationships with business units and subordinates.

The Art of Saying No Part #3

IT Leadership Development: How to say “No” (Part 2)

Pete Hendrix No(Part 2)

Many IT leaders don’t include feelings of others when thinking, making decisions and communicating with others.  This isn’t bad or negative, it has led us to much of the great technology we have.

This three part paper provides awareness, tools and suggestions to manage this trait in dealing with others, which will boost careers via better relationships with business units and subordinates.

The Art of Saying No_Part #2

IT Leadership Development: How to say “No” (Part 1)

Pete Hendrix NoMany IT leaders don’t include feelings of others when thinking, making decisions and communicating with others.  This isn’t bad or negative, it has led us to much of the great technology we have.

This three part post provides awareness, tools and suggestions to manage this trait in dealing with others, which will boost careers via better relationships with business units and subordinates.

The Art of Saying No Part #1

 

IT Leaders – Build Stronger Relationships

Disconnect-Pete HendrixMost business unit leaders think and make decisions differently than most IT Leaders.  The impact is that both parties speak a different language which is the basis for many of the challenges in the relationship between IT and the rest of the company.

 

 

Much is written describing the changing role of IT Leadership, yet little is written on practical ways for IT Leaders to actually make the transition.  This paper presents a path to stronger relationships with the C-Suite and business unit leaders.

IT Leaders- Build Stronger Relationships(1)

Corporate Growth And The CIO

Image for siteCIO’s are the glue in converging IT and business strategies. There is more being asked of them rather than just making sure the IT department runs smoothly. They are the pivotal link of combining IT solutions and strategic corporate goals. They are having to face issues with big data and the best way to leverage this data to facilitate corporate growth.  They are expected to establish IT platform architectures that are flexible and scalable. Data driven decision making is fueling the need for analytics of this big data being harvested. The link below addresses more on this topic.

How CIOs Spur Enterprise Growth

by: Ben Kerschberg

Corporate Migration in the Coming Year

IntegritecCorporate objectives will be achieved by improving the operating effectiveness and reducing operating costs. This has been the platform for Chief Financial Officers in the acceptance of cloud solutions. This latest C-level suite acceptance of SaaS, PaaS and IaaS will open the doors for greater corporate migration in the coming year. The article below discusses the growing numbers of organizations adopting cloud solution technology.

CFOs Open Purse Strings to Accelerate Cloud Adoption

How Prepared is Your Organization During A Winter Storm?

SSPX0144In light of the winter storm warnings and the weather that up north has been getting this winter, I wanted to see about how organizations can prepare not only their business but also their employees for winter storms. Is it not our employees that make the heartbeat of our business run? I came across this very interesting find from FEMA. It is the call for organizations to take leadership in the preparation of the communities they serve with the help of their employees to ensure the safety of their employees, that business continues on and that the community around them is prepared.  When disasters strike it becomes a community issue. The America’s Prepareathon is a smart plan to go with to help those we employ and those our businesses serve. Check out the plan below to see if your organization will participate.

Harnessing Big Data in Healthcare

Serious medical team working with a computerHarnessing Big Data is a challenge no matter the industry. Healthcare has its’ own specific challenges with harnessing Big Data.  The healthcare industry relies on the data to make decisions about an individual’s treatment risks. This data must be trusted. I found this article that was very interesting about the methods being used in medicine today and the importance of Big Data to the current and future practice of medicine.

Big data redefines the traditional scientific methods used in medicine